Refund policy
At Samara 888, we stand behind the quality of our supplements and are committed to customer satisfaction. Due to the nature of our products, we do not accept returns. However, if you experience any issues with your order, we are happy to offer a refund under the following conditions:
Eligibility for Refunds:
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If your order arrives damaged, incorrect, or defective, please contact us within 3 days of delivery.
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You must provide your order number and clear photos of the issue for verification.
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Refunds will only be issued to the original payment method used at checkout.
How to Request a Refund:
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Email us at support@samara888.com with your order number, a description of the issue, and supporting photos.
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Our team will review your request and respond within 2 business days.
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If approved, the refund will be processed within 7-10 business days, and you will receive a confirmation email.
Non-Refundable Situations:
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Orders that are lost due to incorrect shipping addresses provided by the customer.
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Requests made beyond the stated refund request period.
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Dissatisfaction with taste, texture, or personal preference, unless there is a confirmed issue with the product.
We appreciate your understanding and thank you for trusting Samara 888 for your wellness needs. If you have any questions, feel free to contact us at support@samara888.com